Frequently Asked Questions

If you've never seen or tried a Chocolate Fountain before, you're sure to have some questions. Here are some of the ones we're often asked - and if you have any others, please contact us at sales@choconut.com.

Can we use any chocolate?
Yes. Any quality chocolate - one with a cocoa butter content of 33% or more - can work well. The chocolate used can be dark, milk or white.

What type of chocolate do you recommend?
We use an unbelievable grade A+ Belgium specially blended chocolate that is considered one of the best worldwide. So, you can be sure of great taste and great cascading effects - first time and every time. You can order it from your local suppliers/agents.

Can the chocolate be re-used?
Because fragments of dipping foods are likely to get left in the chocolate, it's best to discard it when you've finished your meal or event.

How long can the Chocolate Fountain run for?
Our Table small Fountains are designed to run for up to 3 hours - perfect for a party or celebratory dinner. Our Commercial Fountains can run for up to 24 hours - giving you the potential to serve your customers and guests for hour after hour.

Can I use something other than chocolate in the Fountain?
Of course! You can try both sweet and savory sauces of a thin consistency. For example, what about a warm fruit caulis with fruit or biscuit dips? Or a cheese, barbecue or sweet chili sauce with cooked cubes of seafood, beef or chicken, raw or cooked vegetables or bread pieces?

What is an Auger?
The Auger is a screw type that carries the warm chocolate from the basin to the top crown through a cylinder. The advantage over a pump is it eliminates the possibility of clogging and reduces clean up time.

How much does the Chocolate Fountain weigh?
The small Party Fountain weighs approximately 18 kg, the medium CF1500 weighs approximately 23 kg and the large CF2000 approximately 49 kg.

Are Fountains hard to clean?
No. they are designed to be really easy to use and care for. Some Fountains have a removable bowl (the new CF1500). This and the tier system and spiral drive can be washed by hand in warm, soapy water. Bowls that are an integral part of the base unit can be simply wiped clean with a damp paper towel or soft cloth.

Are ChocoNut products addictive?
Very definitely!